If you’re tired of being bombarded by unwanted sales calls in the UAE, some good news is coming your way! The Ministry of Economy and the Telecommunications and Digital Government Regulatory Authority (TRA) have teamed up to implement stricter regulations, effective this August, that aim to silence these intrusive telemarketing practices.
These new rules are designed to shift the power dynamic in your favor, giving you greater control over your phone. Imagine this: you politely decline a service or product during a call, only to be bombarded with persistent follow-ups. Under the new regulations, that scenario becomes a thing of the past. Companies will be explicitly prohibited from contacting you again after you’ve said “no” during the initial conversation.
Looking forward to reclaiming your evenings and weekends? The new regulations have you covered! Telemarketing calls will be restricted to a specific window between 9am and 6pm. This ensures your evenings and precious downtime remain free from unwanted interruptions.
But the benefits don’t stop there! To ensure transparency and hold companies accountable, the new rules require them to obtain prior approval from the authorities before they can even initiate these sales calls. Breaking the rules won’t be taken lightly. Companies face severe consequences, including the suspension or even the complete revocation of their operating licenses.
Remember those confusing calls where you’re unsure who’s on the other end of the line? Those days are numbered too. Sales calls will only be permitted from registered company phone numbers. This eliminates confusion and safeguards you from potential scams often involving personal numbers.
Even after the regulations come into effect, if you find yourself still being harassed by unwanted calls, you have the right to file a complaint with the authorities. These rules apply to all companies operating within the UAE, including those based in free zones, ensuring comprehensive protection for consumers nationwide.
So, breathe a sigh of relief! The UAE’s new regulations are a welcome change for anyone tired of being badgered by intrusive sales tactics. Now you can take back control of your phone and enjoy some much-needed peace and quiet.
